Refund & Returns Policy
Effective Date: October 10, 2025
Company Name: Vomika LLC
Website: www.vomika.shop
Email: help@vomika-llc.shop
Phone: +1 (916) 446-0129
Address: 1640 68th Avenue, Sacramento, CA 95822, USA
1. Overview
Thank you for shopping at Vomika.shop.
We want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your order, we’re here to help.
Our return policy lasts 3 days from the date you receive your order. If 3 days have passed since delivery, unfortunately, we can’t offer a refund or exchange.
2. Eligibility for Returns
To qualify for a return, please ensure:
- The item is unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase or order confirmation is provided.
- The product is not listed as a non-returnable item (such as hygiene-related or custom-made products).
3. Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (such as food or plants)
- Intimate or sanitary goods
- Gift cards or downloadable products
- Health and personal care items
4. Return Process
To start a return, please contact our support team at help@vomika-llc.shop within 3 days of receiving your order.
Include the following details:
- Your full name
- Order number
- Reason for return
- Photos of the product (if damaged or defective)
Once your return request is approved, you’ll receive instructions on how and where to send your item.
5. Refunds
After we receive and inspect your returned item, we’ll notify you via email.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Please note:
- Shipping costs are non-refundable.
- If your order included free shipping, the original shipping cost may be deducted from your refund.
6. Exchanges
We replace items only if they are defective or damaged.
If you need an exchange for the same item, contact us at help@vomika-llc.shop within 3 days of delivery.
7. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company—it may take some time for the refund to appear.
- If you’ve done all this and still haven’t received your refund, email us at help@vomika-llc.shop.
8. Shipping Returns
You will be responsible for paying the return shipping costs unless the return is due to a damaged or incorrect product.
Please use a trackable shipping service to ensure your return reaches us safely.
9. Contact Us
If you have any questions about our refund and return policy, please contact us:
📧 Email: help@vomika-llc.shop
📞 Phone: +1 (916) 446-0129
🏢 Address: 1640 68th Avenue, Sacramento, CA 95822, USA